This is a draft prepared by the development team. It has not been reviewed by a lawyer and must not be relied on or published as final.
Version 2026-08-01
These terms cover your use of the FreightNotice workspace at my.freightnotice.com. The Contribution licence covers what we may do with the data you record, and forms part of these terms.
1. What the workspace is
1.1 The workspace records the carrier rates, fuel levy notices and accessorial charges you enter, and calculates your own freight costs from them.
1.2 It is a calculator and a record. It is general information only. It is not financial, legal, tax or procurement advice, and nothing it produces is a recommendation about any contract, carrier or price.
1.3 Figures are calculated from what you enter, together with the public Australian diesel terminal gate price series published by the Australian Institute of Petroleum and republished weekly at freightnotice.com. We do not verify what you enter against your carriers.
1.4 You are responsible for checking any figure before you rely on it, quote it, or send it to a customer.
2. Your account
2.1 You need a valid Australian Business Number to create a workspace. We check it against the Australian Business Register. If the register is unavailable we may let you continue and confirm it afterwards.
2.2 You must give accurate registration details and keep them current.
2.3 You are responsible for who has access to your account. Sign-in is by emailed link or by Microsoft or Google single sign-on; keep control of the mailbox and the account you sign in with.
2.4 Tell us promptly if you think someone has access to your workspace who should not.
3. What you may not do
You must not:
- (a) use the workspace to coordinate prices, rates or margins with a
- competitor, or to attempt to;
- (b) enter data you do not have the right to enter, or that you know to be
- false;
- (c) attempt to access another user's data, or to test whether you can;
- (d) scrape, resell or redistribute the workspace or its outputs as a service
- to others;
- (e) use it in a way that breaks the law.
Sharing your own results with your own customers, carriers or advisers is expressly permitted and is what the export and notice features are for.
4. Your data
4.1 You own what you record. See the Contribution licence.
4.2 No other user can see your data. Access is enforced in the database itself, not only in the application, and is covered by automated tests.
4.3 You may export everything you have recorded at any time, in full, at no cost.
4.4 If you close your account we will delete your data within 30 days, except where we are required to keep it. Export first.
5. Email ingestion
5.1 If you turn on email ingestion, we give you a forwarding address. We only ever see messages sent to that address. We do not connect to, and cannot read, your mailbox.
5.2 We store the messages you forward — sender, date, subject and text — as the evidence behind any rate recorded from them. When a carrier later disputes a levy, the notice they sent is the argument.
5.3 Nothing extracted from an email is recorded as a rate or a levy without you confirming it.
5.4 You can disconnect at any time, which makes subsequent messages bounce.
5.5 You are responsible for having the right to forward correspondence you send us.
6. Availability
6.1 We aim to keep the workspace available but do not promise it will be. There is no service level commitment in this version.
6.2 We may change or withdraw features. Where a change removes something you rely on, we will give reasonable notice.
7. Liability
7.1 Nothing in these terms excludes or limits any right you have under the Australian Consumer Law, including the consumer guarantees, where those rights apply and cannot be excluded.
7.2 Where our liability can be limited, it is limited to resupplying the service or paying the cost of having it resupplied.
7.3 To the extent the law allows, we are not liable for loss of profit, loss of contract, loss of anticipated savings, or any indirect or consequential loss.
7.4 In particular, and without limiting 7.1: we are not liable for a commercial decision you make on the strength of a figure produced by the workspace, including a surcharge you pass on to a customer.
8. Fees
The workspace is free to use in this version. If we introduce fees we will give at least 30 days' notice, and you will be able to export everything and close your account before they apply.
9. Changes to these terms
We may change these terms. For material changes we will give at least 30 days' notice and record the version you accepted against your account.
10. General
10.1 These terms are governed by the law of New South Wales, Australia.
10.2 If part of these terms is unenforceable, the rest continues to apply.
Notes for the reviewing solicitor
Not part of the terms.
- Clause 1.2 and 7.4 are the two the product depends on most. The workspace
- produces a number a user is invited to put on a customer invoice as a fuel or
- freight surcharge. Please advise whether the disclaimer is adequate, and
- whether we should be doing more to distinguish "here is your cost movement"
- from "here is what to charge".
- Clause 2.1 (ABN). The requirement is for identification of the
- contributing business. Please confirm what we may and may not do with ABR
- data, and what we must disclose about the lookup.
- Clause 4.4 (deletion). 30 days is our number. Please advise on record
- retention obligations that would override it.
- Clause 5. Forwarded emails contain third-party correspondence from
- carriers. Please advise on privacy and confidentiality exposure, and whether
- clause 5.5 is sufficient.
- Clause 10.1. Placeholder pending instructions on the operating entity's
- jurisdiction.
- Not drafted: a privacy policy. One is required before launch.